Three Pearls Musalli

Privacy and Confidentiality Policy for the Three Pearls Musalli Hotel

The team at Three Pearls Musalli Hotel welcomes you and thanks you for your trust. In our commitment to and full awareness of our users' rights, the Three Pearls Musalli Hotel strives to protect user information in accordance with its privacy and confidentiality policy. Therefore, the hotel clarifies that the privacy and confidentiality policy governing the handling of your private information is as follows: First: Information We Collect
We collect various types of information to enhance your experience and provide the best possible service. This information includes:

  • Personal Information: Such as your full name, email address, phone number, and payment details (when making a reservation).
  • Booking Information: Details of your stay, such as arrival and departure dates, room type, and any special requests.
  • Technical Information: Such as your IP address, browser type, and operating system, to ensure website security and improve its performance.
  • The nature of the electronic platform may require some information related to cookies for electronic purposes to facilitate transactions between the hotel and the user.
Second: Does Three Pearls Musalli Hotel Share This Information?
  1. Naturally, Three Pearls Musalli Hotel seeks to retain this information in a way that preserves user privacy. The hotel keeps this information only to improve the quality of the electronic website and facilitate transactions between Three Pearls Musalli Hotel and the user.
  2. As a general rule, this information is only viewed by the staff of Three Pearls Musalli Hotel and will not be published or broadcast to others.
  3. Since Three Pearls Musalli Hotel seeks to maintain the safety of its users, in the event that the hotel observes any illegal or irregular activity by the user, Three Pearls Musalli Hotel may report it to the competent authorities after consulting with the hotel's lawyer.
  4. Booking Completion: To manage and confirm your reservations at the hotel.
  5. Communication with You: To send booking confirmations, updates about your stay, and respond to your inquiries.
  6. Service Improvement: To analyze how you use our site, which helps us develop our services and improve your experience.
  7. Security: To protect your data and prevent any fraudulent or unauthorized activity.
Third: How Secure is the Confidentiality of the Store's Information?
Three Pearls Musalli Hotel strives to maintain the confidentiality of user information and privacy and will not violate the provisions of these rules and policies. However, since a 100% guarantee is not possible over the Internet, the Three Pearls Musalli Hotel team notes the following:
  1. Three Pearls Musalli Hotel seeks to keep all user information confidential and not to have anyone view it in violation of this policy.
  2. However, since the Internet cannot be 100% guaranteed against possible hacking or viruses on electronic protection systems and firewalls used at Three Pearls Musalli Hotel, the hotel advises users to keep their information completely confidential and not to disclose any information they consider very important to them. This is out of the hotel's commitment to guiding and instructing users.
Fourth: Is There a Third Party in the Relationship Between Three Pearls Musalli Hotel and the User?
Yes, there is a third party, which are the companies that provide booking and payment services. The necessary information is shared to ensure the delivery of services to the final consumer. This occurs when it is necessary to complete your booking or when required by law. Fifth: Rules and Terms of Use for Three Pearls Musalli Hotel:
All obligations of Three Pearls Musalli Hotel, all user obligations, and all rights stated in the relationship between the user or consumer and Three Pearls Musalli Hotel are found here, as these rules are the "Privacy and Confidentiality Policy" derived from the agreement concluded between the user and Three Pearls Musalli Hotel regarding their legal relationship. The privacy and confidentiality policy were established to ensure the credibility and trust that Three Pearls Musalli Hotel is keen to provide to its users. Sixth: Your Rights:
You have the right at any time to:
  • View the personal information we hold about you.
  • Request the correction or update of any inaccurate information.
  • Request the deletion of your personal information from our records.
To submit any of these requests, please contact us via the email or phone number provided on the website.