Terms of Service
Terms of Use

IntroductionWelcome to our website! These Terms of Use govern your use of our website and all the legal implications that arise from your use of its services via the internet. Your use of the Three Pearls Mosly Hotel website, whether as a consumer of a service or product or otherwise, constitutes your full and complete legal and regulatory acceptance of all the terms and provisions of this agreement. This is an affirmation of your commitment to its rules and what is stated herein. This agreement applies to all types of interactions between the user and the website, with the exception of transactions related to personal status and those related to the issuance of deeds for property dispositions. This agreement shall be effective and enforceable upon your approval and your start of registration with Three Pearls Mosly Hotel in accordance with Article 10 of the Saudi Electronic Transactions System.
Article 1 - Introduction and Definitions:
The introduction above is an integral part of this agreement. Below are the meanings and definitions of the main terms used in this agreement:
- "Website" refers to Three Pearls Mosly Hotel, and this definition includes all forms of Three Pearls Mosly Hotel on the internet, whether an electronic application, a website, or a physical store.
- "User" refers to every consumer who purchases a product or service from the Website through its electronic platform.
- "Agreement" refers to the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.
- The user acknowledges that they have the legal capacity, as recognized by Sharia and law, to deal with the Website, or that their age is not less than eighteen years.
- The user agrees that if they violate this article, they shall bear the consequences of this violation before others.
- Three Pearls Mosly Hotel's obligation to consumers or users is to provide the (service or product).
- Three Pearls Mosly Hotel may provide other services, such as after-sales services or other related services, depending on the nature and type of the (service or product) requested by the user.
- The user agrees to use the electronic platform of Three Pearls Mosly Hotel in a manner consistent with public morals and the regulations in force in the Kingdom of Saudi Arabia.
- When purchasing a service or product from Three Pearls Mosly Hotel, the user agrees not to use this service or product in a way that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.
Upon applying to join the membership of Three Pearls Mosly Hotel as a user, you are obligated to disclose specific information and choose a username and a confidential password to use when accessing the services of /spanThree Pearls Mosly Hotel. By doing so, you have agreed to:
- Be responsible for maintaining the confidentiality of your account information and password. You hereby agree to immediately notify Three Pearls Mosly Hotel of any unauthorized use of your account information with Three Pearls Mosly Hotel or any other breach of your confidential information.
- Three Pearls Mosly Hotel will not be responsible in any way for any direct or indirect, moral or material loss you may incur as a result of disclosing your username or password information.
- You are committed to using your account or membership with Three Pearls Mosly Hotel yourself, as you are fully responsible for it. If someone else uses it, this is a presumption that you have authorized them to use the site in your name and for your account.
- You are committed to using Three Pearls Mosly Hotel with seriousness and credibility.
- You are committed to providing true, correct, up-to-date, complete, and legal information about yourself as required during registration with Three Pearls Mosly Hotel and you are committed to updating your data if it changes in reality or if there is a need to do so.
- Three Pearls Mosly Hotel is committed to handling your personal information and contact addresses with complete confidentiality.
- If Three Pearls Mosly Hotel finds that you have disclosed information that is not true, correct, current, complete, illegal, or in violation of the Terms of Use, Three Pearls Mosly Hotel has the right to stop, suspend, or cancel your membership, store, and account on the platform, without prejudice to Three Pearls Mosly Hotel's other rights and legitimate means to recover its rights and protect other users.
- In the event of non-compliance with any of the above, the management of Three Pearls Mosly Hotel has the right to suspend or cancel your store or membership or block you from accessing the services of Three Pearls Mosly Hotel again.
- The parties to this agreement agree that communication will take place via the email registered on the platform.
- The user agrees that all agreements, advertisements, data, and other communications provided to them electronically shall take the place of their written counterparts and shall be self-sufficient evidence in meeting legal and Sharia requirements.
- The user agrees to the possibility of being contacted and notified of any provisions related to this agreement or related to their dealings with the management of Three Pearls Mosly Hotel by broadcasting general messages to all users or to specific users of Three Pearls Mosly Hotel.
- Three Pearls Mosly Hotel may inform you of any modification to this agreement in accordance with the official means of communication under this agreement, and accordingly, your obligations may be doubled or your rights may be reduced in accordance with any modifications that may be made to this agreement.
- In the event of an objection to any amendment to the Terms of Use, Three Pearls Mosly Hotel hopes that you will stop using its services, as your mere access to your account with Three Pearls Mosly Hotel or your use of Three Pearls Mosly Hotel constitutes your acceptance of the amendments and a complete and full approval that negates any ignorance. Three Pearls Mosly Hotel accepts discussion of any suggestions regarding these provisions.
- All fees are calculated in Saudi Riyals, and the user must pay all fees due on the platform, plus any other expenses that Three Pearls Mosly Hotel adds, provided that payment is made by the approved, specified, and available means through Three Pearls Mosly Hotel.
- Three Pearls Mosly Hotel may impose fees on some users, and this depends on the offers, products, or services they request, or on the fees or taxes imposed by the state on the nature of the product or service.
- Three Pearls Mosly Hotel reserves the right to add, increase, decrease, or deduct any fees or expenses under the articles, clauses, and provisions of the Terms of Use, on any of the users, regardless of the reason for their registration.
- Three Pearls Mosly Hotel, through its partners, provides a payment and settlement system for Three Pearls Mosly Hotel that can be done entirely online through the payment options available on Three Pearls Mosly Hotel or through any payment method that Three Pearls Mosly Hotel provides from time to time.
- Three Pearls Mosly Hotel is committed to determining the price of the service or product that it displays on the website in accordance with the customary market value.
- Three Pearls Mosly Hotel is committed to providing invoices, receipts, and delivery notes for all amounts and profits that arise in its store, and it is committed to giving the user an invoice for their purchase of a service or product from Three Pearls Mosly Hotel.
- Three Pearls Mosly Hotel is committed to providing the customary accounting specifications in its electronic store, in application of the provisions of this agreement and for the legal, economic, commercial, and regulatory interests of this regulation.
Article 9 - Your Personal Information and Transaction Details:
- The user acknowledges that they grant Three Pearls Mosly Hotel an unlimited, global, permanent, irrevocable, and royalty-free right to use the personal or other information or materials that you have provided or supplied to the Three Pearls Mosly Hotel platform or that you have announced on the platform through your joining it or using it, via the forms designated for communication and registration, or via any electronic message or any of the communication channels available on the platform. This is for the purpose of achieving any of the interests that the platform deems appropriate.
- The provisions of confidentiality of consumer information are subject to the rules of the "Privacy and Confidentiality Policy" of Three Pearls Mosly Hotel and to the provisions of this agreement related to the confidentiality of information.
Article 10 - Intellectual Property:
- The intellectual property rights of Three Pearls Mosly Hotel are fully owned by Three Pearls Mosly Hotel, whether they were owned by them before the establishment of this electronic platform or after its establishment.
- The user or consumer respects the intellectual property rights of Three Pearls Mosly Hotel, which include Three Pearls Mosly Hotel itself, and the other words, logos, and symbols of Three Pearls Mosly Hotel or displayed on Three Pearls Mosly Hotel, as Three Pearls Mosly Hotel, and every right that follows Three Pearls Mosly Hotel, are full intellectual property rights owned by Mosly Hotel Company.
Article 11 - Responsibility of Three Pearls Mosly Hotel:
- Three Pearls Mosly Hotel is committed to conducting its commercial business through this electronic platform in a systematic manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
- Three Pearls Mosly Hotel is not responsible for any claims arising from errors or negligence, whether they are a direct or indirect result, or incidental, or caused by the user or by a third party such as booking and payment companies.
- Three Pearls Mosly Hotel, its employees, its owners, and their representatives are committed to Three Pearls Mosly Hotel being sound, legitimate, and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and being used for legitimate purposes.
Article 12 - Confidentiality of Information:
- Three Pearls Mosly Hotel adopts (physical, organizational, and technical) standards to protect users and prevent unauthorized access to and preservation of users' personal information.
- As a user, you acknowledge that the internet is not a completely secure means, and the confidentiality of your personal information cannot be 100% guaranteed via Three Pearls Mosly Hotel.
- Three Pearls Mosly Hotel has no control over the actions of any third party, or others, such as other internet pages linked to the platform or third parties claiming to represent you and others.
- You know and agree that Three Pearls Mosly Hotel may use the information you have provided to it for the purpose of providing services to you at Three Pearls Mosly Hotel, and for sending you marketing messages, and that the privacy at Three Pearls Mosly Hotel governs the collection, processing, use, and transfer of your personal identity information, and the rules of information confidentiality are subject to the "Privacy and Confidentiality Policy" of Three Pearls Mosly Hotel.
Article 13 - Restriction of Access or Membership:
Three Pearls Mosly Hotel may suspend or cancel a user's membership or restrict a user's access to the platform's services at any time and without notice for any reason, without limitation.Article 14 - Exchange Policy:
- Without prejudice to the provisions of the contractual and legal guarantee, the consumer has the right to exchange the product provided to them by (Three Pearls Mosly Hotel) within the seven days following the date of receiving the product, and they do not have the right to exchange the product after the lapse of the seven days.
- It is a condition for exchanging the product that the product is in good condition and that the consumer has not used the product or benefited from it, and (Three Pearls Mosly Hotel) has the right to inspect the product before exchanging it to ensure its safety.
- The consumer does not have the right to exchange the product in the following cases:
- If a defect appeared in the product due to the consumer's poor possession.
- If the contract deals with the provision of accommodation, transport, or catering services.
- If the contract deals with the purchase of software download products via the internet.
Article 15 - Return Policy:
- Without prejudice to the provisions of the contractual and legal guarantee, the consumer has the right to cancel the contract and return the product provided to them by Three Pearls Mosly Hotel within the seven days following the date of receiving the product, and they do not have the right to do so after the lapse of the seven days.
- It is a condition for returning the product that the product is in good condition and that the consumer has not used the product or benefited from it, and Three Pearls Mosly Hotel has the right to inspect the product before returning it to ensure its safety.
- The consumer does not have the right to return the product in the following cases:
- If a defect appeared in the product due to the consumer's poor possession.
- If the contract deals with the provision of accommodation, transport, or catering services.
- If the contract deals with the purchase of software download products via the internet.
- If the provisions of the mentioned return policy are met, the consumer has the right to cancel the contract and return the product to Three Pearls Mosly Hotel with a refund of the amount paid.
Article 16 - Applicable Law or System:
This Terms of Use agreement is governed and drafted in accordance with the laws, regulations, and legislation in force and applicable in the Kingdom of Saudi Arabia, and it is fully and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.Article 17 - General Provisions:
- In the event of the cancellation of any article or clause contained in this Terms of Use agreement or that any article or clause contained in the Terms of Use is no longer effective, such a matter does not invalidate the validity of the remaining articles, clauses, and provisions contained in the Terms of Use, and they remain in effect until further notice from the management of Three Pearls Mosly Hotel.
- This Terms of Use agreement - which may be amended from time to time as the case requires - constitutes the Terms of Use, mechanism of action, understanding, agreement, and contract between Three Pearls Mosly Hotel and the user. Both parties to this agreement agree to take the following into consideration:
- The Arabic language is the language used in interpreting the provisions of this agreement, or when translating it into another language.
- All prices displayed for Three Pearls Mosly Hotel services or products may be amended from time to time.
- The promotional or marketing offers that Three Pearls Mosly Hotel may provide are temporary offers, as Three Pearls Mosly Hotel has the right to amend or stop these promotional or marketing offers at any time.
- The parties to this agreement are committed to dealing with each other in a manner that does not violate the Sharia rules, regulations, and laws in force related to the nature of the dealing between Three Pearls Mosly Hotel and the user.
- This Terms of Use agreement shall not be canceled except by a decision issued by the management of Three Pearls Mosly Hotel.